If the problem is the same, it should be a problem with the tablet or pen. You can log in into your Amazon account and generate a Amazon return label. Tablet display keeps blinking, mouse and pen are not working. After I installed Photoshop CS, there is no pen pressure, why? The tablet only supports the basic function of pen pressure in Illustrator CC program.

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Maintaining updated Genius MousePen 8×6 software prevents crashes and maximizes hardware and system performance.

News Blog Facebook Twitter Newsletter. Because of copyright regulation, our software does not include this function.

Solvusoft: Microsoft Gold Certified Company

I have a triple monitor setup for the tablet, but the program cannot map the tablet to one screen. If you want to resume it, just click on the icon. Genius MousePen 8×6 drivers are tiny programs that enable your Graphics Tablet hardware to communicate with your operating system software. What is the license key of Adobe CS4 Photoshop?

Enter Handwriting Tool, and you can choose Color, Width, and so on. Jay Geater is the President and CEO of Solvusoft Corporation, a global software company focused on providing innovative utility software. If the problem is the 8xx6, the tablet is broken and you need to contact customer support for assistance. This website is using cookies. Did this solve your problem? Unfortunately, our tablets do not support to Adobe Acrobat DC.


To achieve a Gold competency level, Solvusoft goes mouusepen extensive independent analysis that looks for, amongst other qualities, a high level of software expertise, mousepeen successful customer service track record, and top-tier customer value.

Sorry this didn’t help. It could be frequency interference between the monitor and the tablet. The pen program works automatically when starting your laptop, the icon would display on the bottom of the right corner, close it then you can open the paint application.

There is no App for Mac. This thread is locked.

The computer responds to the clicks, but the computer does not respond to any pen movements. Can anything be done about this?

Genius MousePen 8×6 Quick Installation Manual

We cannot support the program or mapping option. The Adobe CS4 Photoshop program is trial version only, there is no need to type in the password license key when you install it, just click on Trial Option. But in Mac, how to find such a file?

Using the tablet for a few months, it creates scratch on the surface, what can I do? Please installed the latest drivers and change a new battery, if the product needs driver and battery. You need to check the model name and our service center information nearby on our website, then contact our service center for mpusepen.


We suggest a distance between the tablet and monitor as: Microsoft Gold Certified Company Recognized for best-in-class capabilities as an ISV Independent Software Vendor Solvusoft is recognized by Microsoft as a leading Independent Software Vendor, achieving the highest level of completence and excellence in software development.

How satisfied are you with this response? You could use the pen fablet mouse as an alternative. Whenever I would touch the tabley pen to the tablet itself, and I hold still, the cursor keeps jumping around.


Unfortunately, we do not provide technical manuals to end users, you can contact customer support for assistance. If cursor moves randomly in a specific area, it could be a hardware problem on the tablet. Tech support scams are an industry-wide issue where scammers attempt to trick you into paying for unnecessary technical support services. Thanks for marking this as the answer.