Product sold without warranty: Compliance is mandatory for products marketed in the United States. Remove protective tape from print cartridges. Follow this checklist to stop these prints: A small amount of skew is normal and might be noticeable when using preprinted forms. This could take up to 3 minutes, depending on your computer and connection speed.

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Remove anything blocking the top vents.

Printer Specifications for HP Color LaserJet CP1215 and CP1217 Printers

Technical data is gathered for the products supported by this tool and is used to identify products, provide relevant solutions and automatically update this tool, to improve our products, solutions, services, and your experience as our customer.

Letter-size and A4-size paper. Ready, Resume, and Attention lights blink one after the other. Color mode is not selected in the software program or printer driver.

Control panel lights and buttons. Javascript is disabled in this browser. Asia Pacific and Oceania. Please wait while we process your request. This solution might require the full HP software. If supporrt get any toner on your clothes, wash them in cold water. To do this, click Archive or Bond. Pulling jammed paper out at an angle can damage the product.


This buildup can cause print quality issues, supporg as toner specks on the printout or smeared text.

This product cannot be identified by Serial Number alone. This product has been exchanged for a new or refurbished product. Do not touch imaging drum. Didn’t find what cp12155 were looking for? Introduction The lights on the product control panel indicate the product status. This product is designed to reduce power consumption wupport save natural resources without compromising product performance.

Or, view all available drivers for your product below. Press the Resume button.

HP Color LaserJet CP Printer Troubleshooting | HP® Customer Support

Restore the product default settings note: Paper types and sizes note: Please try again shortly. If these steps resolved the issueyou do not need to continue troubleshooting. Check the printer default.

If large amounts of toner scatter occur, the paper might be resisting the toner. Any warranty support needed would be completed by the third party that sold the product. Select your desired files and a list of links will be sent by email.


We are unable to determine your warranty status for the product and serial number provided. If you need detailed steps to load paper, see step-by-step instructions for loading paper c in English. By using this site, you accept the Terms of Use and Rules of Participation.

HP Color LaserJet CP1215 and CP1217 Printers – Cleaning the HP Printer

Paper fed incorrectly due to paper type or poor paper quality. This product was designated to be returned to HP. Europe, Middle East, Africa.

The restore does not reset the serial number and the page counts.