Vaidyanathan Subramaniam – News Editor. I honestly feel that the best is yet to come, when things like AI and cloud computing mature further. Now install the new battery. This item may be a floor model or store return that has been used. See all 4 pre-owned listings.

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In the interest of safety, we urge all notebook users to periodically check for any bulging near the battery area and immediately lodge a support ticket to get the battery replaced toudhpad the earliest. Once the swelling was bad enough, it not only hindered the trackpad function but also posed a safety hazard.

Customers need to lodge a support ticket with Dell using the device’s Service Tag, after which the company will send a shipment box to their address. See how the battery is swollen. Just as i hoped! The new battery is on the right!

Dell XPS 15 (9550) Palmrest Touchpad Assembly – JK1FY

Looking online I found a few posts that described a similar problem. There were problems with batches of 84Wh batteries in the XPS 15 that led to the battery bulging and pushing against the trackpad. Luckily though, Dell seems to have finally acknowledged this issue and is offering free replacements for the defective battery even if the laptop is out-of-warranty. See details for description of any imperfections.


This item may be a floor model or store return that has been used. Please share our article, every link counts! If you wish to replace the battery yourself, this post will show you how.

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toucnpad It took about two weeks to arrive and once it did, it was a pretty simple process to swap them over. New as described, carbon fiber palmrest definitely fixed my problem of a misaligned computer body.

At one point, Dell did seem to acknowledge that the trackpad displacement could be due to a swollen battery but offered no assurance of replacement.

Although you might need to send in the whole laptop, it is still better than being denied service for what is clearly a lapse in Dell’s battery quality control.

Users are 955 reporting that Dell is now finally accepting out-of-warranty battery replacements for the XPS 15 Put the case back together and you should find your trackpad is almost as good as new.

They mentioned that battery swelling causes edll problem since the battery is directly under the trackpad. All up, it took me about 15 minutes to shutdown the laptop, open it up, replace the battery, take some photos and put it all back together. The “off” amount and percentage simply signifies the calculated difference between the seller-provided price for the item elsewhere and the seller’s price on eBay.

Best Displaysfor University Students. From traditional floppy based storage and running DOS commands for every other task, to the connected cloud and shared social experiences we take for granted today, I consider myself fortunate to have witnessed a sea change in xpps technology landscape.


Dell Dynamic Power Policy: Ensure it has Torx heads as the touchpaad base uses T-5 screws. I honestly feel that the best is yet to come, when things like AI and cloud computing mature further. This item doesn’t belong on this page. Richard Banks Do you want help with agility, architecure, devops, or team practices?

PSA | Dell offers to replace swelling XPS 15 9550 batteries for free, even if out-of-warranty

Now install the new battery. The item may have some signs of cosmetic dwll, but is fully operational and functions as intended. Trending Price New. I should point out the usual things: Recently I noticed the trackpad was getting harder to click and the front edge of the trackpad had been lifted up a little. The price may be the seller’s own price elsewhere or another seller’s price.

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